This Privacy Policy explains how ASK Equipment Solutions ("we", "us") collects, uses and protects information you provide on this website.
Information we collect
When you submit an inquiry or contact form, we collect the details you provide such as your name, phone number, email address, company and message. We may also collect standard technical data such as IP address, browser type and pages visited for security and analytics.
How we use it
- To respond to your inquiries and provide quotations
- To provide products, services and after-sales support you request
- To improve our website and services
- To comply with legal obligations
Sharing
We do not sell your personal information. We may share it with service providers who help us operate the website or fulfil your request, under confidentiality obligations, or where required by law.
WhatsApp and phone
If you contact us via WhatsApp or phone, your communication is subject to the privacy policy of the respective service provider.
Cookies
This website may use cookies for essential functionality (such as language preference) and basic analytics. You can disable cookies in your browser settings.
Data retention and security
We retain inquiry data for as long as needed to serve you and meet legal requirements, and use reasonable technical and organisational measures to protect it.
Your rights
You may request access, correction or deletion of your personal data by contacting us using the details on our Contact page.
Updates
We may update this policy from time to time. The latest version will always be posted on this page.